CCB 404 Error Occurs Because Control Central Customer Information Tab Reference for 'blankEmpty.html' File Uses an Incorrect Path (Doc ID 1165625.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.2.0 - Release: 2.2 to 2.2
Information in this document applies to any platform.

Symptoms

When attempting to navigate to the Control Central -> Customer Information tab, the following error occurs.

404 - GET /blankEmpty.html HTTP/1.1" 404


Cause

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