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Unable To Close A Future Dated Service Using Telco Framework (Doc ID 1165675.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

With TCF enabled - a future dated service was created. The service has no service orders, is in inactive status with status flags 0x80000.

When trying to close the service through Customer Center, got the following error:


Should not need to activate the service before terminating it.

Steps to Reproduce (With TCF enabled):
1. Create future dated service with Customer Center
2. Attempt to set service status to closed

Cause

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In this Document
Symptoms
Cause
Solution
References


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