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Discount Not Applied After 7.4 Patchset Installation (Doc ID 1165894.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), after installing any 7.4 patchset, the discounts do not impact the balances although they are properly triggered.

From FCT_Discount traces:

----------
evalBalImpact(1) - DBI id: 200030, res: 978
EBI: id: 1 C/Q:0.249/60
PktId: 1, amt/qty: 0.249/60
computeStepValues: stepC/stepQ: 0.249/60
BASE expr: STEPC, result: 0.249
computeDiscount(): grant percentage discount of -0.249
INFO: UTC offset in seconds is 0
Packet validFrom/validTo/cycleOffset ####/##/## 00:00:00/####/##/## 00:00:00/0
discountImpact() --DP 2-- DISC 0.000 to Res: 978 BG: 6928032; (BG evt/obj: 6928032/6928032)
----------

Note how a discount amount of -0.249 is granted, but DISC 0.000 is found in discountImpact().

Cause

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In this Document
Symptoms
Cause
Solution
References


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