My Oracle Support Banner

Case Number Is Not Visible From "Case Actions > Case Open > Case Search Criteria" (Doc ID 1169374.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 4.2.1 and later
Information in this document applies to any platform.

Symptoms

A case is not visible in the Case Actions > Case Open >Case Search Criteria screen but the same case exists in the database and is accessible when accessed from Home > Case Quick Launch.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.