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Pdf Forms Wont Display. Popup Window States Checking Plugin Version. (Doc ID 1170123.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

Following message appears when the user tries to open a CRF in RDC PDF:


Steps to Reproduce:

  1. Connect to RDC Classic
  2. Make sure PDF option is enabled
  3. Try to open a CRF


Cause

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In this Document
Symptoms
Cause
Solution


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