Outlook Connector 7.3 Crashes on Address Book Data Upon Install (Doc ID 1172598.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 6.0 and later
z*OBSOLETE: Microsoft Windows XP
z*OBSOLETE: Microsoft Windows Vista (32-bit)

Symptoms

The Sun Java System Outlook Connector 7.3 product crashed immediately after the Address Book (AB) tried to import the contacts and perform a sync.

This was being seen with Windows XP and also Windows Vista operating systems.

Cause

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