What Is the Recommended Way to Handle Buildings and Service Outages? (Doc ID 1172745.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.7.1.1 and later
Oracle Network Management for Utilities - DMS - Version 1.7.1.1 and later
Information in this document applies to any platform.

Goal

How does one get the system to recognize that all calls for a specific outage are from the same building and hence predict the customers affected limited to that building?

Solution

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