What Is the Recommended Way to Handle Buildings and Service Outages?
(Doc ID 1172745.1)
Last updated on JUNE 25, 2018
Applies to:Oracle Utilities Network Management System - Version 22.214.171.124 and later
Oracle Network Management for Utilities - DMS - Version 126.96.36.199 and later
Information in this document applies to any platform.
How does one get the system to recognize that all calls for a specific outage are from the same building and hence predict the customers affected limited to that building?
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