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Audit Revenue Assurance Errors Out When Collections Process Is Creating Bill For Late Fee (Doc ID 1174171.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Goal

As a part of Collections Process Actions, late fee & financial charges are applied to the customer and items billed the very next day, using the "billnow" operation.

Audit Revenue Assurance auditing checks for duplicate bills, using the opcode PCM_OP_PROCESS_AUDIT_POL_CREATE. This opcode checks for duplicate bills using the following four parameters:



Expected Results: billnow should not fail.

Actual Result: The billnow operation fails and thus the collections action also fails.



Solution

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In this Document
Goal
Solution


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