Audit Revenue Assurance Errors Out When Collections Process Is Creating Bill For Late Fee
(Doc ID 1174171.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.4.0]
Information in this document applies to any platform.
As a part of Collections Process Actions, late fee & financial charges are applied to the customer and items billed the very next day, using the "billnow" operation.
Audit Revenue Assurance auditing checks for duplicate bills, using the opcode PCM_OP_PROCESS_AUDIT_POL_CREATE. This opcode checks for duplicate bills using the following four parameters:
Expected Results: billnow should not fail.
Actual Result: The billnow operation fails and thus the collections action also fails.
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