Pin_Err_No_Mem Error When Adding New Group Member To Hierarchy (Doc ID 1174833.1)

Last updated on MAY 30, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.
Checked for relevance on 12-June-2013.
*** Checked for relevance on 05-29-2016 ***

Symptoms

While adding a hierarchical account as a member of another hierarchical account, PCM_OP_BILL_GROUP_ADD_MEMBER fails with NO_MEM error if the hierarchy contains large number of members in it.

e.g.
The hierarchy has about 1600 accounts and about 64.000 offers. In case of trying to create new account and assign it to the hierarchy, the following error is raised:

XOP "119" failed:
err 1:PIN_ERR_NO_MEM, field 0/0:0, loc 6:PIN_ERRLOC_FLIST, errclass 1:PIN_ERRCLASS_SYSTEM_DETERMINATE, rec_id 32, resvd 65
# number of field entries allocated 20, used 2
0 PIN_FLD_POID           POID [0] 0.0.0.1 /error_poid 3211839836 0
0 PIN_FLD_ERR_BUF         ERR [0]
       <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NO_MEM:1>
       <field num=0:0,0 recid=32 reserved=65 reserved2=0 time(sec:usec)=0:0>
       <facility=0 msg_id=0 version=0>

Cause

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