CCB - Premise Address Search Using A Wildcard Returns No Records
(Doc ID 1176784.1)
Last updated on MARCH 15, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.2]
Information in this document applies to any platform.
When adding a characteristic of type 'Premise' to a Customer Contact, the wildcard functionality does not appear to work properly in the Premise Search dialog box.
If the following details are specified, no records are returned -
Yet if only the following details are specified, a list of addresses is returned that does include an address for 'wellington'.
This is not how the search functionality performs elsewhere in the application (eg. Control Central) and indicates there is a problem with either the 'Address' field in the Premise Search dialog box or the wildcard functionality relating to this field.
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