System Products Being Searched Twice Times Impacts Billing Performance (Doc ID 1177096.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

During Billing of an account (both contracts and customers), systems products are searched/read from the database (see next section for the exact search logged in cm.pinlog).

Even worse, the table PRODUCT_T has no index on the field TYPE, used to select the system products.

Cause

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