CCB TIMELINE IN THE ACCOUNT PORTAL CAUSES A SYSTAX ERROR
(Doc ID 1177674.1)
Last updated on AUGUST 16, 2010
Applies to:Oracle Utilities Framework - Version: 2.0.10 to 2.0.10 - Release: 2.0 to 2.0
Oracle Utilities Customer Care and Billing - Version: 2.0.5 to 2.0.5 [Release: 2.0 to 2.0]
Information in this document applies to any platform.
Open Control Central. Search for a customer, and then click on the account.
This will navigate to the Account Information page, where the timeline portal should be displayed.
Expected result: the timeline zone should be displayed along with the other zones, and the “Month” and “Year” drop-downs should be the current month and year. The timeline information should also be displayed.
The “Month” drop-down probably says January, regardless of what the current month is.
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