My Oracle Support Banner

SMS Replication failure not reported in SMSMaster/updateLoader log files or syslog (Doc ID 1183523.1)

Last updated on APRIL 22, 2024

Applies to:

Oracle Communications Network Charging and Control - Version 2.4.0 and later
Information in this document applies to any platform.

Symptoms

Changes made on the Service Mangement Server (SMS) are not replicated to one or more replication nodes in a timely fashion.

Full resyncs do not work. UpdateLoaders on the Service Logic Controller (SLC) started with -resync will appear to connect to the SMS and do nothing. There are no messages to indicate that replication has started a resync.

Note that this may also occur on the Voucher and Wallet Server (VWS)


/IN/service_packages/SMS/tmp/smsMaster.log on the SMS shows resyncs starting and normal update messages very close together:



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.