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CCB - Error With Currency Code Symbol In Payment Event Add Pop-Up Window (Doc ID 1186084.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

When attempting to create a Payment Event for an Account where the Currency Code Symbol has more than one character, the Payment Event Add dialog box only allows for one character of the Currency Code Symbol in the Payment Amount text field. When attempting to save the Payment Event, the following error occurs:

Invalid number:
Only numeric values are allowed.
Message number: 11001, 1406


An example of this situation can be seen by configuring the environment to contain Currency Codes for both Rand (symbol 'R') and Rupiah (symbol 'Rp') and then creating a Payment Event.

Cause

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In this Document
Symptoms
Cause
Solution
References


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