How to Make Events With Onsite Crews Retain the Global ERT

(Doc ID 1188363.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.7.10.2 and later
Oracle Network Management for Utilities - DMS - Version 1.7.10.2 and later
Information in this document applies to any platform.

Goal

When a crew goes Onsite to an event with a Global ERT (Estimated Restore Time) or "Global ERT tiers" is set, the ERT Source remains as "G" along with the Global ERT. However, after another JMService storm simulation run, the ERT Source changes to "O" if the crew still onsite and "S" if crew is removed.

How can a customer prevent Stormman from automatically overriding the Global ERT/ETR?

Please refer the note for explanation of specific codes: 

 

NOTE:887911.1 - What Are The Codes That Appear In The ERT Source Column In WorkAgenda

Solution

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