How to Make Events With Onsite Crews Retain the Global ERT
(Doc ID 1188363.1)
Last updated on JULY 23, 2018
Applies to:Oracle Utilities Network Management System - Version 18.104.22.168 and later
Oracle Network Management for Utilities - DMS - Version 22.214.171.124 and later
Information in this document applies to any platform.
When a crew goes Onsite to an event with a Global ERT (Estimated Restore Time) or "Global ERT tiers" is set, the ERT Source remains as "G" along with the Global ERT. However, after another JMService storm simulation run, the ERT Source changes to "O" if the crew still onsite and "S" if crew is removed.
How can a customer prevent Stormman from automatically overriding the Global ERT/ETR?
Please refer the note for explanation of specific codes:
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