CCB - Order Completion Throws BufferUnderflowException Error When CI_PER_NAME Audit Enabled (Doc ID 1188793.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.2.0 - Release: 2.2 to 2.2
Information in this document applies to any platform.

Symptoms

After enabling auditing for table CI_PER_NAME, when attempting to complete an Order, the following error occurs.

Dialog box:
System Error. Please see logs for more details.


Log file:

SPL - 676588-290-1 2010-08-02 13:54:04,968 [Parent Reader:Thread-20] ERROR (support.cobol.CobolFieldContainerField) Error reading cobol field: ENTITY_NAME_UPR
java.nio.BufferUnderflowException
~
SPL - 676588-290-1 2010-08-02 13:54:04,968 [Parent Reader:Thread-20] ERROR (support.cobol.CobolToJavaGateway) Error invoking method javaAudit
~
SPL - 676588-290-1 2010-08-02 13:54:05,062 [Parent Reader:Thread-20] ERROR (support.cobol.CobolToJavaGateway) A system error occurred calling method javaAudit on class com.splwg.base.support.auditing.CobolToJavaAudit
~
The following stacked messages were reported as the LoggedException was rethrown:
java.lang.reflect.Method.invoke(Method.java:585): Error invoking method javaAudit

The root LoggedException was: Error reading cobol field: ENTITY_NAME_UPR


Cause

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