Unable To Open Worksheets - An error occurred while processing the page you requested message is displayed (Doc ID 1189544.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.2.0.2 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jul-2013***


Symptoms

Customer upgraded to 7.3.0  and the application was working fine after the upgrade. However they encountered an issue as a result of which they were recommended to apply some additional point patches.

Now after applying those point patches,  unable to open worksheets. Once they login and  they try to open a worksheet they get a blue screen with the error :
'An error occurred while processing the page you requested'

Collaborator logs shows the following:
[OC4J Launcher] INFO  tunnel.general: ODPM-50020: Servlet context initialization in progress.
2010-07-02 19:03:15,784 CEST [AJPRequestHandler-HTTPThreadGroup-4] ERROR collaborator.sql: ODPM-70293: Error in instantiateFromResultSet: java.lang.NullPointerException:

Cause

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