My Oracle Support Banner

Unable To Open Worksheets - An error occurred while processing the page you requested message is displayed (Doc ID 1189544.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jul-2013***


Customer upgraded to 7.3.0  and the application was working fine after the upgrade. However they encountered an issue as a result of which they were recommended to apply some additional point patches.

Now after applying those point patches,  unable to open worksheets. Once they login and  they try to open a worksheet they get a blue screen with the error :
'An error occurred while processing the page you requested'

Collaborator logs shows the following:
[OC4J Launcher] INFO  tunnel.general: ODPM-50020: Servlet context initialization in progress.
2010-07-02 19:03:15,784 CEST [AJPRequestHandler-HTTPThreadGroup-4] ERROR collaborator.sql: ODPM-70293: Error in instantiateFromResultSet: java.lang.NullPointerException:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.