Customer Data in Transfer Orders Not Being Displayed Properly for Virtual Circuits. (Doc ID 1192872.1)

Last updated on MAY 24, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 and later
Information in this document applies to any platform.
***Checked For Relevance on 5/23/12***
Connection Design > Issue Number not being increased for Virtual Circuits in case of Transfer Orders;
Connection Design > Older Issues > Connection Summary >> Customer Information - Showing New Owner instead of Older;
Connection Design > GLR Report for Virtual Circuits is not displaying the Customer Name in the IC field.


Symptoms

 

Users are complaining the process for transfer orders of circuit/connection is not handling the company names in a consistent manner:

For BW circuits:
    1.  Older circuit issues are displaying the name of the new owner after transfer.

For Virtual connections:
    2.  The issue number is not increased to include the transfer order number.
    3.  GLR Report for Virtual Circuits is not displaying the Customer Name in the IC field.




Changes

None

Cause

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