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CCB - 'No Filters Defined' Error Occurs When Using UI Map in Custom Portal Zone With Input Parameters/Filters (Doc ID 1192974.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 to 2.2.0.0.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

After implementing a UI map in a new custom portal zone which utilises input parameters/filters and bouncing the application, attempting to use the zone results in the following error:

No Filters Defined



Issuing the flushAll command fixes the problem, but only for the user than ran the flushAll - a separate flushAll command must be issued by each user to fix each session. Further to this, the flushAll command only seems to fix the issue for a limited period of time before the error occurs again. At this point, another flushAll is required on the user's machine.

Changes

 

Cause

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