Worklist System.Exception Error thrown when using filters on the Worklist

(Doc ID 1199503.1)

Last updated on APRIL 04, 2012

Applies to:

Oracle Argus Safety - Version: 5.0.3 and later   [Release: 5.0 and later ]
Information in this document applies to any platform.

Symptoms


When attempting to filter in any drop down boxes in Worklist ->  New the following error message is displayed in the field:

Exception of type 'System.Exception' was thrown.

Changes

You will need to check the following IIS and Argus.ini configurations on the web server(s). When MessageCachePath references a local path (eg C:\MessageCache) then the worklist filter values are populated, but the print list button does not work on the Reports > Compliance >Submitted

When MessageCachePath references a UNC path to the directory on the web server (eg \\servername\MessageCache), the worklist filter values are not populated but the print list button now works from Reports > Compliance >Submitted

Cause

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