Route To Next State- Default value

(Doc ID 1204703.1)

Last updated on OCTOBER 26, 2010

Applies to:

Oracle Argus Safety - Version: 5.0.2 to 6.0 - Release: 5.0 to 6.0
Information in this document applies to any platform.

Goal

After configuring workflow rules, when routing a case, the "route to next state" defaults to "current state".

Why is it not pointing to the next state as defined in the workflow rules?


Solution

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