My Oracle Support Banner

Automation Does Not Accept Tasks (Doc ID 1207484.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 05-07-2012***

Goal

The OSM automation fails to run the automated task with the following error:

####<16-05-2010 20:54:31 CEST> <Error> <oms> <Z9301654> <AdminServer> <ExecuteThread: '13' for queue: 'oms.automation'> <oms-automation> <BEA1-78C3205F0AF26B973A30> <> <1274036071314> <BEA-000000> <core.logSQLException: SQL Exception 20.098 : ORA-20098: Specific task is not assigned to workgroup. task_id:10453 task_type:A
ORA-06512: ved ""OSM1.ERROR_MSG"", linje 8
ORA-06512: ved ""OSM1.OM_HANDLER_PKG"", linje 1234
ORA-06512: ved linje 1

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.