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Full Resyncs Are Failing With Error "CRITICAL: Lost connection to the server." (Doc ID 1208595.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

Attempts to perform a Full Resynchronisation between a Service Management System (SMS) and a Service Logic Controller (SLC).

When the full resync is running, after a period of time, it fails with the following error in the updateLoader log on the SLC (which is found in /IN/service_packages/SMS/tmp/updateLoader.log):

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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