My Oracle Support Banner

Error ORA-20000: 245800-Record already exists adding new account privileges in RDC admin. (Doc ID 1208683.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Clinical - Version 4.5.1 to 4.6 [Release 4.5.1 to 4.6.0]
Information in this document applies to any platform.

Symptoms

When going into RDC admin (Test and Prod) to assign new account privileges to a study and site you get the error:


"ORA-20000: 245800-Record already exists".



This happens for all studies, sites and users.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.