Error ORA-20000: 245800-Record already exists adding new account privileges in RDC admin. (Doc ID 1208683.1)

Last updated on SEPTEMBER 24, 2010

Applies to:

Oracle Clinical - Version: 4.5.1 to 4.6. - Release: 4.5 to 4.6
Information in this document applies to any platform.

Symptoms

When going into RDC admin (Test and Prod) to assign new account privileges to a study and site you get the error:


"ORA-20000: 245800-Record already exists".


This happens for all studies, sites and users.

Cause

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