After Implementing SSL- Unable to Import Items Into AERS

(Doc ID 1209216.1)

Last updated on DECEMBER 14, 2010

Applies to:

Adverse Event Reporting System - Version: 4.6.1 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.


On : AERS 4.6.1 version

When attempting to import into a document within the AERS folders the following error occurs.

You don't have permission to access /sso/auth on this server.
Oracle-Application-Server-10g/ Oracle-HTTP-Server Server at Port 7777

The issue can be reproduced at will with the following steps:
1. Log into AERS
2. On Case Browse Screen under AERS Folders--> Select a folder ie. 'TEST FOLDER'
3. Under 'Test Folder' right click and select 'Add File'


SSL was implemented on the environment


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