My Oracle Support Banner

Error: You have Entered an Invalid Username/Password Combination after Changing Password in WAM User Profile Module (Doc ID 1213153.1)

Last updated on JANUARY 24, 2023

Applies to:

Oracle Utilities Work and Asset Management - Version 1.8.1.1 and later
Information in this document applies to any platform.

Symptoms

Once a User's password is changed in the User Profile module, the user is no longer able to log into the application. The following error is displayed:

Error:  You have entered an invalid username/password combination

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.