Rebate Cannot Grant Rebate At First Bill But No Problem To Grant At Second Bill (Doc ID 1213523.1)

Last updated on DECEMBER 15, 2010

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 to 7.3.1.0.1 - Release: 7.3.1 to 7.3.1
IBM AIX on POWER Systems (64-bit)

Symptoms

A user is facing an issue while cancelling an existing simple product for an account and purchasing a tailor product with the base product. After purchasing this product, on the following DOM the user run billing. 

After the first bill, the cycle arrear charge is not impacted.


Steps:
--------
Dom 17
1. Create an account on 14th Nov, purchase simple product(PP)
2. 17th Nov, do the billing
3. 18th Nov, swap the product by calling series of opcodes in a single transaction as mentioned below. This will cancel the purchased product(PP), and purchase a complex product with tailor made product.

Swap rebate order is a series of transactions:
#@opcode=PCM_OP_CUST_MODIFY_SERVICE
#@opcode=PCM_OP_MRB_POL_REBATE_CHARGEBACK
#@opcode=PCM_OP_SUBSCRIPTION_CANCEL_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_PURCHASE
#@opcode=PCM_OP_SUBSCRIPTION_PURCHASE_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_REFUND

4. 17th Dec do the billing



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms