Rebate Cannot Grant Rebate At First Bill But No Problem To Grant At Second Bill
(Doc ID 1213523.1)
Last updated on MARCH 21, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterIBM AIX on POWER Systems (64-bit)
Symptoms
A user is facing an issue while cancelling an existing simple product for an account and purchasing a tailor product with the base product. After purchasing this product, on the following DOM the user run billing.
After the first bill, the cycle arrear charge is not impacted.
Steps:
--------
Dom 17
1. Create an account on 14th Nov, purchase simple product(PP)
2. 17th Nov, do the billing
3. 18th Nov, swap the product by calling series of opcodes in a single transaction as mentioned below. This will cancel the purchased product(PP), and purchase a complex product with tailor made product.
Swap rebate order is a series of transactions:
#@opcode=PCM_OP_CUST_MODIFY_SERVICE
#@opcode=PCM_OP_MRB_POL_REBATE_CHARGEBACK
#@opcode=PCM_OP_SUBSCRIPTION_CANCEL_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_PURCHASE
#@opcode=PCM_OP_SUBSCRIPTION_PURCHASE_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_REFUND
4. 17th Dec do the billing
--------
Dom 17
1. Create an account on 14th Nov, purchase simple product(PP)
2. 17th Nov, do the billing
3. 18th Nov, swap the product by calling series of opcodes in a single transaction as mentioned below. This will cancel the purchased product(PP), and purchase a complex product with tailor made product.
Swap rebate order is a series of transactions:
#@opcode=PCM_OP_CUST_MODIFY_SERVICE
#@opcode=PCM_OP_MRB_POL_REBATE_CHARGEBACK
#@opcode=PCM_OP_SUBSCRIPTION_CANCEL_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_PURCHASE
#@opcode=PCM_OP_SUBSCRIPTION_PURCHASE_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_REFUND
4. 17th Dec do the billing
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |