Rebate Cannot Grant Rebate At 1st Bill But No Problem To Grant At 2nd Bill (Doc ID 1213533.1)

Last updated on JANUARY 21, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.1 to 7.3.1.0.1 - Release: 7.3.1 to 7.3.1
Information in this document applies to any platform.

Symptoms

Customer is facing an issue while cancelling an existing simple product for the account and purchasing the tailor product with the base product. After purchasing this product, on the following DOM they do the billing.

After the first bill, the cycle arrear charge is not impacted.


Steps:
--------
Dom 17
1. Create an account on 14th Nov, purchase simple product.
2. 17th Nov, do the billing.
3. 18th Nov, swap the product by calling series of opcodes in a single transaction as mentioned below. This will cancel the purchased product(PP), and purchase a complex product with tailor made product.

Swap rebate order is a series of transactions:
#@opcode=PCM_OP_CUST_MODIFY_SERVICE
#@opcode=PCM_OP_MRB_POL_REBATE_CHARGEBACK
#@opcode=PCM_OP_SUBSCRIPTION_CANCEL_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_PURCHASE
#@opcode=PCM_OP_SUBSCRIPTION_PURCHASE_DEAL
#@opcode=PCM_OP_MRB_POL_REBATE_REFUND

4. 17th Dec do the billing



Cause

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