ORA-1017: "Invalid Username/Password; Logon Denied" Error Occurs When Opening Any Form in RMS 13.1

(Doc ID 1213673.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Retail Merchandising System - Version 13.1 and later
Information in this document applies to any platform.
Checked for relevance on 20-March-2012


Symptoms

After changing the password of Retail Merchandising (RMS) version 13.1 Data Base (DB) schema, customers can log into RMS with the new password, but when trying to open any form, two error messages appear:

 

Cause

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