Cm Suddenly Starts To Consume 100 % Cpu Load (Doc ID 1216625.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 to 7.0.0.0.1 [Release 7.0.0]
Oracle Solaris on SPARC (64-bit)
***Checked for relevance on 10-Mar-2013***
***Checked for relevance on 08-May-2015***

Symptoms

Problem :
Sometimes it happens that cmstarts looping and consumes 100 % cpu. 


Stacktrace of the looping process looks like this:

libc.so.1`strcmp+0x40(2ecdc, 72ebe8, 1c00, 0, 656d5f6e, 656d5f74)
libcmpin.so`cm_find_em_ctxp+0x44(72eb80, 2ecd8, ffbfe970, ffbfddc8, 1b7e38, ff3706a4)
libcmpin.so`fwd_op_to_em+0x58(ff0f2d84, 2ecd8, 5dc1, 800, 3b0968, 3b0d68)
libcmpin.so`cm_pre_pcm_op+0xecc(24, 5dc1, ffbfe24c, ff343f40, 3b0968, 3b0d68)
libcmpin.so`pcm_op_ex+0x1f0(3b0ca0, 0, ffbfe970, 0, 3b0968, 3b0d68)
libcmpin.so`pcm_op+0x1c(3b0ca0, 5dc1, 0, 3b0968, 3b0d68, ffbfe970)

Cause

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