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Suspense Recycling Not Working (Doc ID 1219546.1)

Last updated on OCTOBER 26, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

After submitting the rejected records for recycling in suspense management center the suspense request is not de-queuing from the sync queue. Request is pending in the queue table. 

When pin_ifw_sync_oracle.pl has been run, the events did not clear from queue.

$ pin_ifw_sync_oracle.pl report -r summary -q SYNC -l pin4/pin4@$ORACLE_SID
queue_table = SYNC_T
queue_name = SYNC

Thu May 27 page 1
Event Summary Report

Evt. State Event Name Event Count
---------------- -------------------------------- -----------
READY RecycleRequest 4
**************** -----------
sum 4

$ pin_ifw_sync_oracle.pl report -r detail -q SYNC -l pin4/pin4@$ORACLE_SID
queue_table = SYNC_T
queue_name = SYNC

Thu May 27 page 1
Event Detail Report

Mesg. ID Event Name Evt. State Enq. Time Deq. Time
-------------------------------- -------------------------------- ---------------- ----------------- -----------------
876775DF57564938E0440003BA4DE486 RecycleRequest READY 05/25/10 13:24:01
876AC907639149E8E0440003BA4DE486 RecycleRequest READY 05/25/10 17:22:01
876ADEAE95FE49F0E0440003BA4DE486 RecycleRequest READY 05/25/10 17:28:04
876AF1A3C38B49ECE0440003BA4DE486 RecycleRequest READY 05/25/10 17:33:22

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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