Whitehill Enterprise Converter Incorrectly Creates Duplicate Print Jobs for a Single Source file. (Doc ID 1220446.1)

Last updated on FEBRUARY 28, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.7.1.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When this issue occurs, multiple print jobs appear for a single file submitted to the Converter.  Typically this happens after template modifications or the loading of revised templates.

Changes

Updated templates may have been added to the production template folder with a revised name (eg, the date created is used as part of the naming convention)

Cause

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