My Oracle Support Banner

Can We Undo Billing For Accounts Billed On Production With Advanced pin_virtual_time (Doc ID 1220934.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Goal

By mistake a user changed pin_virtual_time on production to a future date (next billing date, like Oct 1st) and he/she ran pin_collections_process and this process billed 85K accounts.

Can he/she reverse the events, item changes and bills?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.