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Can We Undo Billing For Accounts Billed On Production With Advanced pin_virtual_time (Doc ID 1220934.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Goal

By mistake a user changed pin_virtual_time on production to a future date (next billing date, like Oct 1st) and he/she ran pin_collections_process and this process billed 85K accounts.

Can he/she reverse the events, item changes and bills?

Solution

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In this Document
Goal
Solution


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