Can We Undo Billing For Accounts Billed On Production With Advanced pin_virtual_time
(Doc ID 1220934.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
By mistake a user changed pin_virtual_time on production to a future date (next billing date, like Oct 1st) and he/she ran pin_collections_process and this process billed 85K accounts.
Can he/she reverse the events, item changes and bills?
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