Interwoven Error: "Unable to create Interwoven metadata. Error: 9 Description: Subscript out of range" (Doc ID 1223445.1)

Last updated on OCTOBER 12, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.6.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When this issue is encountered, documents fail to profile to Interwoven, go to the grave, and send the following Interwoven errors to the error.log file:

Unable to create Interwoven metadata. Error: 9 Description: Subscript out of range
An error occured while parsing metadata. Source:System.Xml.XmlTextReaderImpl:Throw
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at WHInterwoven.Whitehill.WHInterwoven.SetMetadata(String& metadata)
Interwoven Error - SendFileToInterwoven - Metadata: - #0 - Metadata could not be set.
There was a problem distributing the file to Interwoven.
Interwoven Error - SendFileToInterwoven - Metadata: - #0 - Metadata could not be set.
File saved to grave as C:\Program Files\Whitehill Technologies\Whitehill Enterprise\grave\081910\WETmp001.pdf.003

Cause

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