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Archived Workorder Stop Not Removed From Oracle Realtime Scheduler Until Resource Manager Gateway Restart Because 'STOP_DEL' Message Is Not Sent To Planner (Doc ID 1223447.1)

Last updated on MARCH 17, 2019

Applies to:

Oracle Real-Time Scheduler - Version 1.13.0 and later
Information in this document applies to any platform.

Symptoms

At times, engineers in the field may experience technical issues with their mobile devices. As a result job status update messages may not come into ORS until after the shifts have been archived.

In this example a job was started on a shift at 10:49am.


The stop is correctly removed from the stop table and placed in the stop_archive table. However the gateway fails to send a 'STOP_DEL' message to the switch and therefore the stop remains visible within the ORS Client. The only way to remove the stop from the client is to manually delete it or to restart the gateway

### Impact on Business ###
ORS wrongly indicates that there is a stop in the schedule that needs attention.

Cause

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In this Document
Symptoms
Cause
Solution
References


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