Processing Of Service Order Is Not Complete After The pin_collection Process
Last updated on DECEMBER 27, 2010
Applies to:Oracle Communications Billing and Revenue Management - Version: 22.214.171.124.0
Information in this document applies to any platform.
E Thu May 15 12:01:50 2014 mumsum03 cm:2746 fm_cust_status.c:2005 1:mumsum03:UnknownProgramName:0:main:2451:1266902737:0
Account/Billinfo is not active
E Thu May 15 12:01:50 2014 mumsum03 cm:2746 fm_cust_status.c:2091 1:mumsum03:UnknownProgramName:0:main:2451:1266902737:0
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_BAD_VALUE:46>
<field num=PIN_FLD_STATUS:3,145 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
Steps to reproduce
1. Create an account where provisioning is set.
2. Run the simulator to process the service order.
3. Now manually inactive the account from customer center. Note that instead of inactivating the account via pin_collection, this is done manually via customer center.
4. Now run the simulator to process the generated service order.
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