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Troubleshooting Guide for Exception Message Code "XXX" Generated by Voucher Wallet Servers (VWS) (Doc ID 1224909.1)

Last updated on DECEMBER 29, 2021

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.


This document contains troubleshooting procedures that may be used if the following type of Billing Engine exception error message response is raised in Network Charging and Control (NCC) server system logs (/var/adm/messages).

Example Error Message



This guide is technical in scope and  requires a good understanding of the NCC solution.

Troubleshooting Steps

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In this Document
 Is this document relevant to me?
Troubleshooting Steps
 Table of Exception Codes and Probable Causes
 Common Procedures
 Troubleshooting Guide to BE Exception Error Messages
 (1) UNSE - Unknown Server Id
 (2) XSER - Couldnt contact either server
 (3) UNMS - Unknown Message
 (4) UNVE - Unknown Version
 (5) MIFD - Missing Field
 (6) TYFD - Bad Field Type
 (7) CRPT - ESCHER message is corrupt.
 (8) DATA - A field contained an illegal value
 (9) VWAR - VWARS  exception
 (10) PLUG - Plugin threw an exception.
 (11)  XABP - Bad Wallet Expiry Extension Type
 (12) XBBP - Bad Balance Expiry Extension Type.
 (13) XMRI - Missing Recharge Info Array
 (14) XERI - Empty Recharge Info Array.
 (15)  XMBI - Missing the bucket recharge info array
 (16)  XEBI - Probable Cause 16
 (17) XBB - Balance In Invalid bucket.
 (18) TIMD - Message Timed Out

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