Installation is Failing; ProSight Service and Functions Not Starting (Doc ID 1225086.1)

Last updated on APRIL 29, 2016

Applies to:

Primavera Portfolio Management - Version 7.5 and later
Information in this document applies to any platform.
***Checked for relevance on 07-June-2013***

Symptoms

On an application server connecting to an Oracle database, installation is failing; ProSight service and functions cannot start.

Version extractor passes the Oracle client components.

The following error message occurs:

The type initializer for 'ProSight.Portfolios.Infrastructure.Database.psOracleFactory' threw an exception.
In the ProSight log this is the error:
<Trace Type="Error" Time="8/24/2010 15:19:10.203" Class="psAddOnObj" Method="refreshStatic" Process="MsiExec.exe (6712)" Client="">
Counld not load modules list
&ltException&gt
System.NullReferenceException: Object reference not set to an instance of an object.
at ProSight.Portfolios.Infrastructure.Database.psCommand..ctor()
at ProSight.Portfolios.BusinessLogic.Infrastructure.Queries.psModuleQuery.getList(Int32 iModuleIDFilter, String iNameFilter)
at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psModuleObj.getList(Int32 iModuleIDFilter, String iNameFilter)
at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psAddOnObj.refreshStatic()
&lt/Exception&gt
</Trace>

Cause

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