OC4. An unexpected error ... HotSpot Virtual Machine Erro when clicking Next button on OUI

(Doc ID 1226274.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle Clinical - Version 4.5.1 and later
HP-UX Itanium


On the OC4. patch Oracle Universal Installer (OUI),
when user clicks the Next button on the Welcome screen of the OUI,
the OUI window crashes and the following error messages are displayed on the shell command line.

# An unexpected error has been detected by HotSpot Virtual Machine:
# SIGSEGV (11) at pc=c00000000c3d3fe0, pid=6642, tid=1
# Java VM: Java HotSpot(TM) 64-Bit Server VM ( jinteg:01.12.07-10:56 IA64W mixed mode)
# Problematic frame:
# V [libjvm.so+0x707fe0]
# An error report file with more information is saved as hs_err_pid6642.log
<b>@</b>(#)Unexpected Exception regs: see 0x9fffffffef786cb0

Current pc:-
pc: 0xc00000000c3d3fe0

Context Branch Registers:-
br0: 0xc00000000e7bd500
br1: 0x9fffffffeb026280
gr 51 = 0xfffffffffffffffc
gr 52 = 0x0
gr 53 = 0xc000000000000996

Unflushed Caller Register Summary at error:-
number of unflushed caller registers= 0
# Please report this error to HP customer support.


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