My Oracle Support Banner

Search Results Are Not Visible In Payment Center After Oracle Patch 9379559 (Doc ID 1226313.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Details are not visible in Payment Center, when we perform a search operation.

Javapcm log shows:


Error 09/10/10 9:11:12:0650 PM ( 1284133272650 ) T:Thread-6 Payment Center DisplayTableModel 1:01HW127827:UnknownProgramName:0:Thread-6:17:1284133271:0
ERR_NOT_FOUND
ERR_NOT_FOUND
java.lang.String:0: ErrBuf Fields:
Error=ERR_NOT_FOUND Loc=APP
Field=PIN_FLD_END_T Rec=0 reserved=0
Facility=0 MessageID=0 Time=9:11 PM Version=0 Reserved2=0
Args=<none>
Nested Error:
<none>

at com.portal.pcm.FList.getField(Unknown Source)
at com.portal.pcm.FList.get(Unknown Source)
at com.portal.app.psmc.search.DisplayTableModel.getResultFromMode0(Unknown Source)
at com.portal.app.psmc.search.DisplayTableModel.addResults(Unknown Source)
at com.portal.app.psmc.SuspensePanel.addTableResults(Unknown Source)
at com.portal.app.psmc.SuspensePanel.getSearchResults(Unknown Source)
at com.portal.app.psmc.search.PaymentSearchDialog.displaySearchResults(Unknown Source)
at com.portal.app.psmc.search.PaymentSearchDialog.runStepSearch(Unknown Source)
at com.portal.app.psmc.search.PaymentSearchDialog.access$400(Unknown Source)
at com.portal.app.psmc.search.PaymentSearchDialog$SuspendedPaymentSearch.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.