All users unable to log into RDC, get the message: "Error in your account setup. Please contact your helpdesk".
(Doc ID 1226663.1)
Last updated on NOVEMBER 28, 2022
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]Information in this document applies to any platform.
Symptoms
All users are unable to log into RDC and get the error message:
'Error in your account setup. Please contact your helpdesk'.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |