All users unable to log into RDC, get the message: "Error in your account setup. Please contact your helpdesk".
(Doc ID 1226663.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]Information in this document applies to any platform.
Symptoms
All users are unable to log into RDC and get the error message:
'Error in your account setup. Please contact your helpdesk'.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |