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Users Cannot Open Crf Page - Error In Dcapi Module (Doc ID 1232404.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

When you are trying to open a Case Report Form (CRF) the following error message pops up:

ERROR MESSAGES:
Error
Unknown error happened. Please contact system administrator. [Log Code: <LOG CODE ID>]


In the log.xml file, upon searching for the Log Code, the following is found:



OCCURRENCE PATTERNS: intermittent

Cause

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In this Document
Symptoms
Cause
Solution
References


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