NpUpgrade Throws VendorCartridge Null Errors (Doc ID 1233346.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications IP Service Activator - Version: 5.2.3 and later   [Release: 5.2 and later ]
Information in this document applies to any platform.

Symptoms

Upgrade with problems when running the NP upgrade tool:

20100927-184127|708|WARN|[main] (CartridgeManager.java:215) - Did not match any cartridges: driverType=cisco deviceType=Cisco 2811 deviceDesc=Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(15)XZ1, RELEASE SOFTWARE (fc2)
Technical Support:
20100927-184127|708|ERROR|[main] (NpUpgrade.java:1071) - upgradeOneDevice: vendorCartridge=null deviceId=7366
20100927-184127|708|INFO|[main] (NpUpgrade.java:228) - Done process 0 upgrade.
20100927-184127|709|INFO|[main] (NpUpgrade.java:1406) - doAudit: upgradeFolder.getAbsolutePath=/opt/Orchestream/ServiceActivator/upgradeHome/upgrade
20100927-184127|709|ERROR|[main] (NpUpgrade.java:1433) - getCliFiles: children=null
20100927-184127|709|ERROR|[main] (NpUpgrade.java:1411) - getCliFiles: lastCliFiles=null

Cause

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