My Oracle Support Banner

No Validation On Billable Charge Start Date CCB (Doc ID 1233959.1)

Last updated on MARCH 17, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

On the Billable Charge Page, when the charge is created on a Service Agreement, and if the Start Date is before the Start Date of the Service Agreement, CCB does not give any error/warning message. This has an impact on cases where there is Rate on the SA as the rate is effective only after the SA Start Date.

EXPECTED BEHAVIOR
-----------------------
The Billable Charge should not be allowed to be created for a date that is before the Start Date of its SA.

STEPS
-----------------------
1. Create a Billable Charge on a Service Agreement with Start Date before the Start Date of the SA.
E.g. if the SA has Start Date 01-01-2010, create the charge with Start & End Dates 01-11-2009.
2. The system will not give any message and saves the charge.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.