Unable to Add New Language (Doc ID 1235473.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Meter Data Management - Version: 1.6.0 and later   [Release: and later ]
Oracle Utilities Billing Component - Version: 1.6.0 and later ]
LODESTAR EIP - Version: 1.6.1 and later    [Release: 1.6 and later]
Oracle Utilities Load Analysis - Version: 1.10.0 and later    [Release: 1.10 and later]
Oracle Utilities Load Profiling and Settlement - Version: 1.6.1 and later    [Release: 1.6 and later]
Information in this document applies to any platform.

Symptoms

On : version 1.6 the customer is unable to add a new language (Portuguese) to the GUI

EXPECTED BEHAVIOR
-----------------------
Expect to be able to add a language to the system by following steps below.

STEPS
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The issue can be reproduced at will with the following steps:
1. update locales.cfg.xml to add the line <LOCALE><ID>0x0416</ID><NAME>//LOCALES/POR</NAME></LOCALE>
2. update the file languages.cfg.xml to add the line <LANGUAGE><ID>POR</ID><NAME>//LANGUAGES/POR</NAME></LANGUAGE>
3. restart services
4. try to select the new language in locales tab in the data configuration of the web interface.
After performing these steps, the new language does not show the languages drop down in the locales tab. The locale is present though.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select Portuguese as the language to use.

Cause

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