11gr2 DB Error "Can't load 'auto/DBD/Oracle/Oracle.dll' for module DBD::Oracle" On Windows CCB, ETM or BI (Doc ID 1237973.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Framework - Version 2.2.0 and later
Oracle Utilities Customer Care and Billing - Version 2.2.0 and later
Oracle Utilities Business Intelligence - Version 2.2.0 and later
Oracle Public Sector Revenue Management - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

When installing the base Framework (FW) V2.2.0 the following error message is displayed:

D:\Software\CCB\V22537-01\FW\FW22_INI_INSTALL\Install-Upgrade>CdxDBI.exe

 

Cause

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