My Desktop problem using MetaSolv Solution with "https".

(Doc ID 1242254.1)

Last updated on FEBRUARY 21, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
Reviewed for currency on February 21st, 2013.

Symptoms

MetaSolv Solution's My Desktop takes approximately 4-8 minutes to display after login. Occasionally, My Desktop does not display and there is just a white screen (see screenshot below) in its place. The behavior occurs when the WebLogic domain is configured to use SSL and MetaSolv Solution is connected to the server using the "https" protocol.

Changes

WebLogic domain was configured to use SSL (https) per Chapter 7: Post installation tasks of the MetaSolv Solution Setup Guide; section titled "Encrypting network traffic".

Cause

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