Arrear Charges Are Not Applied Properly If First Usage Is Done After Bill Run
(Doc ID 1243314.1)
Last updated on MARCH 25, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management(BRM), 7.3.1.0.0 version, the Arrear charges are not applied properly if the first usage is done after bill run.
Steps to Reproduce:
1.Create account. billing cycle: Dec' 11- Jan' 10
2.Move pvt to Jan' 12.
3.Do bill run.
4.Move pvt to Jan' 28.
5.Do some usage.
6.Move pvt to Feb' 12
7.Do bill run
Result: Monthly arrear is calculated incorrect.
1. The usage date is getting updated correctly in PIN_FLD_CYCLE_START_T of /purchased product. This field is present at 0 level.
2. Under PIN_FLD_CYCLE_FEES array, PIN_FLD_CYCLE_START_T and PIN_FLD_CHARGED_FROM_T still contains older date. Usage date is not populated. Hence the issue.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |