SCTP Congested and Dropping Outbound Packet (Doc ID 1243394.1)

Last updated on JANUARY 05, 2023

Applies to:

Symptoms

1. Service Logic Controller (SLC) slow in responding with the following type of symptoms:

• Attempting to login to the platform and execute any command (ls, df, ps, etc) may result in the entire session freezing; lack of platform response.
• Server fails to reboot via command, need hard reset to reboot the server.

2. Signalling gateway point of view during SLC problem: SIGTRAN connection to the SLC as being inactive/down.

3. SIGTRAN log on SLC reports errors following congestion errors in the /IN/service_packages/SLEE/tmp/SIGTRAN.log:

Changes

Cause

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