Users can not Approve or Reject Change Orders Using LDAP Authentication (Doc ID 1244780.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Agile Product Collaboration - Version: 9.3.0.0 and later   [Release: 9.3.0.0 and later ]
Oracle Agile Application Administration - Version: 9.3.0.0 and later    [Release: 9.3.0.0 and later]
Oracle Agile Technology Platform - Version: 9.3.0.0 and later    [Release: 9.3.0.0 and later]
Information in this document applies to any platform.

Symptoms

When LDAP Users attempting to Approve an ECO, the following error occurs.

ERROR
-----------------------
invalid approval/rejection password

FACT:
Users are able to login with LDAP username and password.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to Agile Web Client
2. Open an ECO that needs an Approval | Click on Approve Button
3. invalid approval/reject password

Changes

Implemented LDAP feature

Cause

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